die Onleihe Verbund Rheinland Pfalz. Calculating the Value and ROI of Customer Service

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Calculating the Value and ROI of Customer Service

Calculating the Value and ROI of Customer Service

Autor*in: Cleveland, Brad

Jahr: 2019

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Inhalt:
Understanding the value of customer service, and being able to measure that value, will empower you to demonstrate return on investment (ROI) for your organization. Learn how to quantify the value of customer service, then dive into methods that apply to your unique environment. This course is designed to provide a perspective on this multifaceted topic and equip you and your team to make decisions that are right for your customers and your organization.

Titel: Calculating the Value and ROI of Customer Service

Autor*in: Cleveland, Brad

Verlag: LinkedIn

Kategorie: eLearning, Berufliche Weiterbildung, Betriebswirtschaftliche Kenntnisse

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Max. Ausleihdauer: 180 Tage